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Terms & Conditions

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Terms & Conditions


We really do hope that you LOVE and CHERISH your beautiful purchase from Poppy and Honesty. We understand that sometimes you may have a change of heart, so please let us know within 7 days of receiving your goods and we shall offer you a full refund. In this case, you will be responsible for the return postage. Please remember to quote your order number and reason for return.

We try and send only beautiful things to you, but if the product is faulty, please let us know and we can send out a replacement item as quickly as possible.

We love custom orders, as they will be unique only to you, however, because of this, we will not be able to process any refunds or returns on anything made to order.

Every now and then, we offer a super generous sale, however, in this case, it will not be possible to process a return or refund.

As all of our products are lovingly handmade and unique, there may be some slight differences between similar items.


If you do need to return an item, please use the original packaging supplied; and we strongly recommend a secure postal method to ensure prompt delivery.

©  2016 Poppy and Honesty All rights reserved